Thursday, July 12

Events..

For those who actually did happen to visit SMRT buses's feedback webpage, you will come across this huge red font message from the web master.



.... So does it rings a bell our national language educational level yet again? "Not happy"? Sounds like a gang fight challenge to me.

Anyway i had some really bad service from SMRT bus for this past 2 days. Send a feedback form to them to imform of their "quality" service.
The email is as follows:

To the person-in-charge

I'm a frequent passenger for bus service number 61 and 945. Yesterday as i was late for the 6.45pm number 61 bus which leaves bukit batok interchange, i had to wait an unbelievable 30mins for the next bus to come. I'm rushing to school for revision as i had exam the following week. Because of this 30 mins delay, i missed out so much information from the class which i was attending.

I could not understand the reason for the 30mins interval. It was the Peak hour of the day, where passengers are usually fully packed in every bus. Rather than having more buses with less time interval, i notice bus are coming every 20mins, now even a horrible 30mins. I really dont comprehend the rationale behind the lesser frequency of buses at peak hours.

I took buses from chua chu kang interchange also, but there's no problem at all. Buses which i took like 188 and 302 comes on time, every 10mins latest. A big difference from the service quality i get from Bukit batok interchange.

It's fustrating and annoying to say as SMRT Buses is supposed to understand what customers and passengers wanted, yet the time waiting for buses are often 3 times longer then the mrt.

Another incident happen today, which i took bus number 945, Reg no TIB905Y at around 2pm. To my surprise, there is this huge amount of water leaking from the aircon above the seats. When the bus move off from the interchange, the right side of the bus leaked a great deal amount of water and it's obvious because my bag is soaked and it also hit my handphone.

SMRT bus are known for their standard quality checks, but what i saw today was a far cry from what you all preached about. For a company of your length, leakage of water of large amount are unacceptable, infact, leakage of water happens is due to negligence from the servicing crews. Furthermore, i could not understand how can bus come after a 30MINS INTERVAL at 7pm, which is a PEAK HOUR.

I demand an explanation from the person in charge. I want to know whats going on with the Bukit Batok Interchange branch. From yesterday to today, i wasnt getting any good service at all.

Its so disappointing to receive such service.

If buses should come every 30mins, then the fare for buses shouldnt even be increasing every now then now. GST increase doesnt meant cutting cost for servicing the bus. And right now, my handphone is partially unoperational, screen is duller then usual.

I expect a FULL explanation from SMRT soon.



Poor crumpler, kana the wrath of the sway god.


Oh well anyway, not all things are that bad. Interesting things happen too.


How's that for a rejoice? NETS gonna up their interest rate charge to shop owners, which in turn gonna increase price tags again. Oh, GST increase to 7% too? Great =D


I totally dun understand the logic of stapling the orange with thousand years of pain. Was given reasons like, the poked pores will realise citric smell which is equvilent to air refresher. ok =/